Cashwin Casino - Player is struggling to withdraw his winnings.

I play cashwin casino spend a lot money there when I win there start be problems there start asking for prof deposit and bank statements I sent them this all what them ask them sent me I needed sent again I do again and then I try log on and there no let me in say visitor from my country no allowed I have all proof.

Dear Dariusz,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Cashwin Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

Could you please advise if verifying your deposits was the last obstacle in completing account verification in the casino?

Have you tried contacting the casino after you received the error? Have you received any reply?

Please send me your most recent interaction regarding the issue such as emails or chat transcripts to my email at tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Dariusz,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.