The player from Italy made a withdrawal on July 29th, which remains pending approval despite being told daily that it is approved and should take 3 to 5 days. It has now been at least 10 days.
Cashed Casino - Player's withdrawal is delayed.
Amount: €500
Cashed Casino
Safety Index:HighSafety Index
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 months ago
Public
Public
3 months ago
Translation
Hello, I made a withdrawal on July 29th.
It is still pending approval. Every day in chat they tell me it’s approved and to wait 3 to 5 days, but it's been at least 10 days now.
Automatic translation:
Public
Public
3 months ago
Hello mbruzzi38,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Cashed Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
