"On 31th of may I played slot: "Journey of the Gods". I played it quite long and finally with the bet of 2€ i won free spins feature and very luckily i got finallly 100 free spins! When there was about 10 free spins left, the winning amount raised over 1000€ and right away after that the winning amount went blank! I was wondering that...when the rest of free spins was over , the game shows me over 1000€ winning but after that balance didnt update. When I left the slot there was same situation, the balance didnt update. And there is no winning transaction in my balance history."
Cashed casino has promised to check this out, but i havent got any answer. If i go their chat they just says that relevant department researching case. Now it took soon two weeks after this software bug.
Please help me. I faced very similar balance update problem on other casino and they updated balance manually very soon.
"On 31th of may I played slot: "Journey of the Gods". I played it quite long and finally with the bet of 2€ i won free spins feature and very luckily i got finallly 100 free spins! When there was about 10 free spins left, the winning amount raised over 1000€ and right away after that the winning amount went blank! I was wondering that...when the rest of free spins was over , the game shows me over 1000€ winning but after that balance didnt update. When I left the slot there was same situation, the balance didnt update. And there is no winning transaction in my balance history."
Cashed casino has promised to check this out, but i havent got any answer. If i go their chat they just says that relevant department researching case. Now it took soon two weeks after this software bug.
Please help me. I faced very similar balance update problem on other casino and they updated balance manually very soon.