Caliente Casino - Player is experiencing an undefined problem.

I have not been able to withdraw for months, sor gold in the calipoits and they asked me for account verification to which I gave them all, then they told me that I could refer to withdrawals to make disposition of my money haha

What a fraud I have high earnings that I have canceled because they are never processed.

Right now I have 4000 on hold and so they will let the truth call 50 times with different ascessors, send mail, from your site and they remain the same.

Dear Juan Manuel,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information than a picture. Could you please elaborate?

Do I understand correctly that you are experiencing difficulties verifying your account?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Thank you very much, Juan Manuel, for your reply. Could you please clarify if your account has been successfully verified already?

Dear Juan Manuel,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.