Caliente Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Caliente Casino scored a Below average Safety Index of 5.8, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Keep reading our Caliente Casino review to learn more about this casino and decide whether it is a good choice for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Caliente Casino review, we extensively examined and analyzed the Terms and Conditions of Caliente Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Considering our estimates and the factual data we have collected, Caliente Casino appears to be a average-sized online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention Caliente Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
In our comprehensive review of all relevant aspects, Caliente Casino has attained a Below average Safety Index of 5.8. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Caliente Casino to be unfair.
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 1,046 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
So far, we have received only 8 player reviews of Caliente Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Caliente Casino is owned by TECNOLOGÍA EN ENTRETENIMIENTO CALIPLAY S.A.P.I. DE C.V. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Caliente Casino has been granted a gambling license in Mexico.
Caliente Casino supports 22 payment options. This includes: PaySafeCard, VISA, Mastercard, Maestro, DineroMail, Todito cash, Transferencia bancaria local, Bank transfer, Santander, Citibanamex, Banorte, HSBC, Via Balato, BBVA, OXXO, Afirme, SPEI, Walmart Pay, Soriana, 7-Eleven, Waldo's, Circle K.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| MXN 9,000 per day | No win limit |
| MXN 120,000 per month | |
| Withdrawal limit also applies to progressive jackpot wins! |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Caliente Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
 |
24/7 |
| Spanish | |
|
24/7 |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Caliente Casino, managing your account, withdrawals, or other matters. Caliente Casino has a good customer support, judging by the results of our testing.
Caliente Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 37 game providers are offered. This includes Novomatic, Apricot (Microgaming), Playtech, Blueprint Gaming, Pragmatic Play, Quickspin, Betsoft Gaming, iSoftBet, Scientific Games (SG Digital), Playson, Eyecon, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Ash Gaming, Greentube, Ainsworth, Inspired Gaming, Leap Gaming, FBM, Origins (playtech), Vikings (playtech), Psiclone Games, Kajot, Skywind Group, Skillzzgaming, Betixon, Spribe, Zitro, Reel Web (Playtech), Bragg Gaming, Rarestone gaming, AGS, Ruby Play.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Caliente Casino, which are listed in the 'Bonuses' section of this review.
Browse all bonuses offered by Caliente Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Caliente Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
