Boomerang.Bet Casino - Player's maximum withdrawal amounts have been reduced.

5820 usdt stuck in casino. they dont have desire to pay . account is fully verified and they dont pay me . 1000 usdt is i a lifetime process and 4820 usdt stuck in casino. they have changed your rules of page , before i can withdraw 5000 usdt in a day by them , now no more than 1000 usdt in a day that dont process for a lifetime:l.

Dear sofokli92,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify the situation.

Could you please advise how many withdrawal requests you currently have in your account? When exactly did you submit your most recent withdrawal requests and what is their status? Kindly provide us with a screenshot of your transaction history.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

they dont let you make more than 1 withdraw in que, and they dont let you make request for more than 1000 usdt . my money are stuck there i dont know where i will be able to withdraw that. before 10 days i withdraw 3000 usdt in one day without any problem. now they change the rules without notify .

iam waiting for 4820 usdt withdraw now but they still refuse and refuse it .

an update 10

10311 usdt stuck in casino. they only allow to withdraw 1000 usdt in a week . thats disaster and mental stress.

i had 4 withdrawals pending , the first is from date 12/08/2024 .

the first withdrawal amount: 1000 usdt

second withdrawal amount : 5000 usdt

third withdrawal amount : 5000 usdt

fourth withdrawal amount : 740.35 usdt

account is fully verified , several deposits and withdrawals i have made here . now all 4 withdrawals are status pending from date 12/08/2024 and they dont want to pay me . please help me get my money from this casino.

Thank you for keeping me updated. Your withdrawal requests were made 3 days ago. Please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification, a high volume of withdrawal requests, or other external factors. 

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint. 

If your game history has been checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, please, let us know and we will intervene and try to help you. Thank you for your patience and understanding.

1000 usdt a week .

you should change the information of bookmaker at you site because its fake .

i lost all dont need anymore your help . they dont pay at all and if you put more than 1000 usdt in a bet they make vip processing , result changes . if changes in your favour they dont accept if changes in their favour they accept . i had a match sabalenka 4000 euros and pliskova 1000 euros . which they need 20 minutes to review for accept or not. result and odds changes in their favour and they accept it . they steal your money in different ways . bet id : 850e4081-bc5b-4db5-8dbf-26f2b27cc17b

bet id : 81e3e1ad-d410-4c38-8c91-749657b18ed1

both games were playing, they put on hold for 20 minutes and than accept it . w

en game is not in their favour they decline it . 

i want refund of these two bets 5000 usdt , if you verify them you will see they accept the bets that were in process of playing 20 minutes later .

conversation with official email of company. i just ask this . the issue is i want refund of this bets, because you accept it as a ticket 20 minutes after i click the button place the bet, games were live , result and odds changed. according to your rules for accepting a bet , its is forbidden to put on hold 20 minutes a live ticket and to accept it later with result changes. is like a place a football game next goal, and after goal is scored you accept it . 

according to me is that i called this a scam. you have your database , you can verify my complaint.

time when i have placed the bet (results and odds)

time when you accept the bet (results and odds)

normally after 20 minutes , result and odds will change. 

so i want refund of these both tickets 5000 usdt ! 

i have made complaint in 3 sites.

its in your favour to refund me my money .

bet id : 850e4081-bc5b-4db5-8dbf-26f2b27cc17b

bet id : 81e3e1ad-d410-4c38-8c91-749657b18ed1

finally they send me screenshots they have accepted bets in live game about 8-9 minutes later.they accepted as a fact and send me the proof. game results and odds have changed from originally against me because were live games . so they should make me refund.if game changed in my favour they dont accept it , like photo below. i dont know why takes 9 minutes to accept a bet or not ?

dont you think they should make me refund of these two bets 5000 usdt ?

8-9 minutes waiting in a live game for accept or no the ticket . tennis games changes in seconds , in 8-9 minutes are played 2-3 games .

I am sorry but since you lost your money playing, we are unable to assist you any further.

Moreover, as you might know, our forum Casino.Guru deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on your kind of issue, which is related to sports betting. Therefore, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards

Veronika