Bob Casino - Player is not satisfied with casino services.

Did not receive customer service reply for more than 1 week regarding my withdrawal as not good and chose instead to continue playing

Pending reply. The casino did not accept my documents that work on all previous casinos I have ripped off. Asked the support to hang.

Dear Niklas,

Thank you for submitting your complaint. I’m sorry to hear about your bad experience. Please, could you provide more details, so I can assist you accordingly? Do you have any withdrawal pending? Also, I would like to know if the casino informed you, that your documents weren’t accepted, or you just never received the confirmation that your account was verified.

Have you tried contacting the casino via their live chat support? I tried it and it should be available 24/7. Maybe they could help you faster.

Thank you in advance for your reply.

Best regards,

Kristina

Dear Niklas,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.