The player from Italy is dissatisfied with the casino’s RTP (Return to Player). We’ve rejected this complaint as per the player’s explicit request.
Blizz Casino - Player complains that he didn’t win anything.
Amount: €24
Blizz Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Other
REJECTED
Case summary
1 year ago
Public
Public
1 year ago
Translation
I paid 24 euros to this casino. everything disappeared after half an hour. i deposited buying btc with mercury.io. The money (btc) has vanished into thin air and I blaspheme god and his apostles.
Automatic translation:
Public
Public
1 year ago
Dear turuzzu67,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Petronela
Public
Public
1 year ago
Translation
Thank you for your interest. But it was a misunderstanding. The site was under BDos attack and carried out the related precautionary maintenance. He was unavailable for almost 12 hours and I, given my experiences, immediately thought the worst. The casino charged the amount paid at my request and the support was helpful and kind. However, the case was about the disappearance of the site and not a problem with RTP, where there would be arguments and complaints about countless fake casinos.
I sincerely apologize for the haste of the request, both with you and with Blizz.io.
Friendliness
PS: Case closed
Edited
Automatic translation:
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