HomeComplaintsBizzo Casino - The player's unable to reopen his account.

Bizzo Casino - The player's unable to reopen his account.

Amount: ??

Bizzo Casino
Safety Index:Above average
Submitted: 04 Oct 2022 | Case closed : 18 Oct 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's unable to reopen his account as the casino is non responsive. The complaint was closed as the player stopped responding.

Public
Public
2 years ago
Translation

I want my account to be opened again after the temporary blocking that I did for 3 months and they didn't answer my emails

Automatic translation:
Public
Public
2 years ago

Hello spyros_kork,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bizzo Casino. Please allow me to ask you a few more question before we would move forward.

Why did you block your account in the first place? Did you request for self exclusion or a cool off period? When was the last time the casino responded to you? Do you have any remaining balance on your casino account?

Looking forward to your answer.

Regards,

Nick

Public
Public
2 years ago

Dear spyros_kork,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
2 years ago

The complaint will be now closed for the above mentioned reason.

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