The player from Spain is highly dissatisfied with promotional offers. After a closer examination, we ended up rejecting this complaint as unjustified.
Bizzo Casino - Player’s criticizing the lack of bonuses.
Amount: ??
Bizzo Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.8
Bizzo Casino has a Safety Index of 7.8, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
2 years ago
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2 years ago
Translation
Hello, I deposit about 200 euros or more and you only give me 60 spins, the customer service people only know how to say that we have limited no-deposit bonuses, then there are almost never bonuses with a deposit. Very unhappy with this very stingy casino, after that the no deposit bonuses are practically impossible to unlock. It is not recommended to play in this casino
Automatic translation:
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2 years ago
Dear Ivan,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Please understand, that we can’t penalize the casino for not giving you a bonus automatically.
I can only recommend checking our Bonus section to find the best possible offers for you. Do not forget to set all the filters accordingly to your language and country preferences to avoid any misunderstandings.
Please let me know if this advice was helpful. Looking forward to hearing from you.
Best regards,
Petronela
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2 years ago
Translation
Hello, but if you practically do not offer deposit offers, they are almost never available and then you spend a lot of money depositing and they never give you anything good
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2 years ago
Dear Ivan,
Please understand that casinos are not obligated to reward their players with bonuses and bonus privilege can be limited or revoked at any time without further notice.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help. Thank you in advance for your reply and understanding.
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2 years ago
Dear Ivan,
We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.
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2 years ago
I wish I could be of more help. I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint. Thank you for your understanding.
