I've withdrew the amount on saturday 15 october.
I have been told by chat to provide information for kyc process.
It's now been 6 days and I have absolutelly no update, the chat is not answering me anymore, neither are they answering me on twitter or e-mail.
I don't understand what is taking them so long or why they arent providing me with update about the process, the only thing they keep saying when they say anything is to be patient.
I've never played on a casino that took so long to process my winnings...
I've withdrew the amount on saturday 15 october.
I have been told by chat to provide information for kyc process.
It's now been 6 days and I have absolutelly no update, the chat is not answering me anymore, neither are they answering me on twitter or e-mail.
I don't understand what is taking them so long or why they arent providing me with update about the process, the only thing they keep saying when they say anything is to be patient.
I've never played on a casino that took so long to process my winnings...