The player from Spain is inquiring about website accessibility. After a closer examination, we ended up rejecting this complaint.
Bitcasino.io - Casino website seemed to be blocked.
Amount: ??
Bitcasino.io
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Other
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Translation
Good Morning. In this case it is not a complaint as such. The casino accepts VPN connections but because access as such is not allowed from Spain. I have tried to access it from different Internet operators and you cannot access it if it is not using VPN. Possibly national ISPs have blocked access to said casino. It can also be accessed using Tor.
Cheers!!
Automatic translation:
Public
Public
3 years ago
Dear El_Destro,
Thank you very much for submitting your query. Could you please advise if there are any funds being held by the casino? Have you tried to communicate this issue with the casino?
I hope we will be able to help you to resolve this issue as soon as possible. I will be waiting for your reply patiently.
Best regards,
Petronela
Public
Public
3 years ago
Translation
Good morning Petronella:
No, I have no funds in the account or 🙂 My intention was to open up an account on it, but seeing that does not support direct connections, either by blocking access by location or because the ISP Spaniards do, I do not think so make. Therefore, I have not contacted them to inform them of the situation. I just wanted to inform you so that you can update your very useful descriptions.
A greeting.
Automatic translation:
