- Customer Satisfaction
- Variety of games
Rated by 71 users
Our expert casino review team has carefully analysed Bitcasino.io in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Bitcasino.io has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Bitcasino.io review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Bitcasino.io, we thoroughly read and reviewed the Terms and Conditions of Bitcasino.io. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Considering our estimates and the factual data we have collected, Bitcasino.io appears to be a average-sized online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention Bitcasino.io. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Bitcasino.io has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Bitcasino.io during our review.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 1 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 286 black points in total, out of which 0 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 70 user reviews of Bitcasino.io in our database, it has an Excellent User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Bitcasino.io is owned by Moon Technologies B.V. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Bitcasino.io has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Bitcasino.io supports 28 payment options. This includes: Skrill, PaySafeCard, VISA, Mastercard, Bitcoin (BTC), Bank transfer, Tether (USDT), Ethereum (ETH), USD Coin (USDC), Jeton, Cardano (ADA), Dogecoin (XDG), Polygon (MATIC), Coinbase, Tron (TRX), Ripple (XRP), Binance Coin (BNB), Litecoin (LTC), ApplePay, Revolut, Toncoin (TON), Metamask, Onramper, Binance Pay, Kraken, Blockfinex, WalletConnect, Google Pay.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits | Win limits |
---|---|
USDT 1,000,000 per week | No win limit |
USDT 4,000,000 per month |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Bitcasino.io in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
Spanish | |||
Portuguese | |||
Japanese | |||
German | |||
Korean | |||
French | |||
Turkish | |||
Arabic | |||
Chinese | |||
Thai | |||
Vietnamese |
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Bitcasino.io, managing your account, withdrawals, or other matters. Bitcasino.io has a good customer support, judging by the results of our testing.
Bitcasino.io offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.
Casino games from 66 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Relax Gaming, 7777 gaming, Smartsoft Gaming, Turbo Games, LIVE Solutions, Spadegaming, Spribe, ALL41 STUDIOS, Gamomat, OneTouch, Darwin gaming, Foxium, SlotMill, Onlyplay, Triple Edge Studios, Bombay Live, Amusnet (EGT), PGsoft (Pocket Games Soft), Gameburger Studios, Oryx Gaming, Livespins, Ela Games, Neon Valley Studios, OctoPlay, Skywind Group, Caleta Gaming, Pulse 8 Studios, AvatarUX, Peter & Sons, Live88, 3 Oaks Gaming, Kalamba Games, Betradar, Apparat Gaming, Creed Roomz, Just For The Win, Winfinity, Golden Rock Studios, Rogue Gaming, Stormcraft Studios, 7Mojos, Hacksaw Gaming, Asia Gaming.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Bitcasino.io in our database at the moment. More information is available in the 'Bonuses' section of this review.
Browse all bonuses offered by Bitcasino.io, including their no deposit bonus offers and first deposit welcome bonuses.
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