BigPesa Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. BigPesa Casino scored a Low Safety Index of 4.9, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Continue reading our BigPesa Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of BigPesa Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of BigPesa Casino, we thoroughly read and reviewed the Terms and Conditions of BigPesa Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
According to our approximate calculation or collected information, BigPesa Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature BigPesa Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, BigPesa Casino has scored a Safety Index of 4.9, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of BigPesa Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of BigPesa Casino during our review.
Player complaints regarding BigPesa Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
User feedback and reviews of BigPesa Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Unfortunately, we do not have any user reviews of BigPesa Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
BigPesa Casino is owned by NZ World Kenya Ltd, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
BigPesa Casino is licensed in Kenya.
Payment options, withdrawal limits and win limits
BigPesa Casino supports 1 payment method. This includes: Mobile Payment.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
KES 1,500,000 daily total win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at BigPesa Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Swahili
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at BigPesa Casino, your account, withdrawals, or anything else. We would say BigPesa Casino has a fast and professional customer support based on the responses we have received during our testing.
Slots and casino games at BigPesa Casino
Players can enjoy these types of casino games at BigPesa Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Other card games, Virtual sports, Other games.
Casino games supplied by 28 game providers are available. This includes Nolimit City, Blueprint Gaming, Evolution Gaming, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Betsoft Gaming, Playson, Amatic, BGaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Tom Horn, Booongo (BNG), Betgames, Platipus, Betradar, Revolver Gaming, TrueLab Games, Reel NRG, DLV, Vivo Gaming, XPG (xprogaming).
BigPesa Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Unfortunately, there are no available bonus offers from BigPesa Casino in our database at the moment.
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Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Language options
English website
English customer support
All languages
(2)
All customer support languages
EnglishSwahili
English live chat
All languages
(2)
All livechat languages
EnglishSwahili
Game providers
Show all
(28)
Game providers (28)
Positives
Live dealer games are available
Negatives
Company focuses on sports betting rather than the casino
Browse all bonuses offered by BigPesa Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(0)
User reviews of BigPesa Casino
This is a place to share experience with BigPesa Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Rated by 0 users
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Safety Index explained
Safety Index of BigPesa Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BigPesa Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.9/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
