Rated by 18 users
In this review of Prime Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Prime Casino has a High Safety Index of 8.8, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Prime Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Prime Casino, we thoroughly read and reviewed the Terms and Conditions of Prime Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, Prime Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention Prime Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Prime Casino has landed a High Safety Index of 8.8. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Prime Casino to be somewhat unfair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 0 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 630 black points in total, out of which 630 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Prime Casino has a Good User feedback score based on the 18 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.
Prime Casino is owned by Kinetic Digital and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Prime Casino has been granted a gambling license in Sweden issued by Spelinspektionen.
Prime Casino supports 14 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Trustly, Zimpler, SIRU, ApplePay, Entercash, Pay N Play, Fast Bank Transfer, Instant Payments by Citadel.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Prime Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Swedish | |
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Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Prime Casino, managing your account, withdrawals, or other matters. Prime Casino has an average customer support, judging by the results of our testing.
Prime Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.
Casino games from 55 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Nextgen Gaming, ELK Studios, Push Gaming, Bally, Barcrest, Wazdan, Lightning Box, 1X2 Gaming, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, Inspired Gaming, Fantasma Games, Playzido, Authentic Gaming, Win Fast, Shuffle Master, Gamomat, ALL41 STUDIOS, GVG (Green Valley Games), Bragg Gaming, Foxium, Amusnet (EGT), Reel Play, Gameburger Studios, Switch Studios, Slingo, Max Win Gaming, SlotMatrix, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, Golden Hero, Games Global, Just For The Win, Light & Wonder, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Prime Casino in our database.
Browse all bonuses offered by Prime Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Prime Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
