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Prime Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
Show all (9)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Trustly Pay
  • Zimpler
Withdrawal limits
Not Limited for SEK
Kinetic Digital
Skill On Net Limited
SkillOnNet
2005
> $5,000,000
OverviewBonusesUser reviews18Safety Index explainedDiscussion1Payment methods9

Prime Casino Review

In this review of Prime Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Prime Casino has a Very high Safety Index of 9.2, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Continue reading our Prime Casino review to find out more about this casino and determine if it's the right fit for you.

Is Prime Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Prime Casino, we thoroughly read and reviewed the Terms and Conditions of Prime Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, Prime Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Prime Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

On the whole, also considering other contributing factors in our assessment, Prime Casino has achieved a Safety Index of 9.2, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Prime Casino is interconnected with 47 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Prime Casino. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of Prime Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Prime Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Prime Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 0 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 679 black points in total, out of which 679 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Prime Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Prime Casino has a Good User feedback score based on the 18 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Prime Casino is owned by Kinetic Digital and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Prime Casino has been granted a gambling license in Sweden issued by Spelinspektionen.

Payment methods, win and withdrawal limits

Prime Casino supports 9 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Trustly Pay, Zimpler, ApplePay.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Prime Casino in the table below.

Language Website Customer support Live chat
English No Yes Yes
Swedish Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Prime Casino, managing your account, withdrawals, or other matters. Prime Casino has an average customer support, judging by the results of our testing.

Prime Casino casino games and slots

Prime Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 55 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Nextgen Gaming, ELK Studios, Push Gaming, Bally, Barcrest, Wazdan, Lightning Box, 1X2 Network, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, Inspired Gaming, Fantasma Games, Playzido, Authentic Gaming, Win Fast, Shuffle Master, Gamomat, All For One Studios (ALL41), GVG (Green Valley Games), Bragg Gaming, Foxium, Amusnet, Reel Play, Gameburger Studios, Switch Studios, Slingo, Max Win Gaming, SlotMatrix, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, Golden Hero, Just For The Win, Games Global, Light & Wonder, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.

Prime Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Prime Casino in our database.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (9)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Trustly Pay
  • Zimpler
Withdrawal limits
Not Limited for SEK

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
No scratch cards
No eSports betting
Crash games

Language options

Swedish website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

Show all (55)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • IGT
  • ELK Studios
  • Big Time Gaming
  • Yggdrasil Gaming

Casino screenshots

primecasino_se_homepage_desktop
primecasino_se_homepage_mobile

Positives

  • Popular progressive jackpot slots
  • Unlimited monthly withdrawals
  • Phone support available
  • Various responsible gaming options available
  • Live dealer games are available

Negatives

  • Live chat is available only after registration
Casino Bonuses

Prime Casino bonuses

Browse all bonuses offered by Prime Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (18)

User reviews of Prime Casino

This is a place to share experience with Prime Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 18 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
Great experience there, really good welcome bonus, and good promotions !
I recommend 100% this online casino.
Also the wihdrawal are quite fast and KYC verification as well
• 2 years ago
PrimeCasino is a reliable online casino offering a wide selection of games and great bonuses. The site is easy to navigate and the support team is friendly and helpful. The games are of high-quality and the withdrawal process is quick and efficient. Overall, PrimeCasino is a great choice for online casino players.
• 2 years ago
here for fun is an exclusive casino with lots of slots and nice welcome bonuses. The customer service is excellent. The withdrawal process is fast and easy KYC.
  • Fast withdrawal process
  • Simple KYC process
  • Many slots
  • Getting winnings
  • Good customer service
• 2 years ago
A good casino that offers great bonuses and not a big but pretty good selection of games.
From time to time I play here, no problems withdrawal, within 24 hours everything comes.
Can not say that the casino is great, but deserves a solid 4.
  • Nice bonuses
  • Fast payouts
• 2 years ago
Prime casino offers bonuses but doesn't implement them and even tells me by email that the management has decided not to give me a bonus. This decision is irrevocable!
The only question is by what right? Why such arbitrary actions? The rating of this casino should be considered very quickly. I resign!
  • I do not know
  • arbitrary, immoral decisions and denial of bonuses
• 3 years ago
It’s a pure scam. They say review documents in twelve hours but untrue. U can lose as much money as possible but as soon as withdraw ur talking to bots and nothing gets done. Stick to ladbrokes or paddy power these gangsters are based in Malta so when they rob u and THEY WILL. There is nothing I can do
• 3 years ago
Dont play here! there is no support, i didnt get a reply for three days and the support email address keeps bouncing back. wouldnt verify me as my bill wasnt in colour? never heard that one before.. avoid this casino do not sign up here!
  • None at all
  • lots of slots
  • No support
  • verification a nightmare
Safety Index explained

Safety Index of Prime Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Prime Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in Swedish):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Prime Casino and related casinos

(123)
123All0Opened22Unresolved35Resolved66Rejected

Complaints directly about Prime Casino

Complaints about related PrimeScratchCards Casino UK (2)

Complaints about related Mega Casino DK (21)

Show more complaints (+10)
Discussion

Prime Casino Discussion

Discuss anything related to Prime Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Prime Casino payment methods

SkrillNetellerPaysafeCardPayz (ecoPayz) VISAMastercardTrustly PayZimplerApplePay

Currencies

SEK
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