The player from Greece has tried to activate an advertised bonus without being successful. We rejected the complaint because the player didn't respond to our messages and questions.
Stay away from this casino. It's a scam. They gave me a bonus code they bought from the casino slotsbusters youtube channel and they don't recognize my coupon. They would send me an e-mail for days, but nothing. Beware they rob the world
Dear Tsiakalos,
Thank you very much for submitting your complaint. I’m sorry to hear about your issue.
Please understand that in general, casinos accept no responsibility for bonuses advertised by external sources such as affiliated sites or forums. Could you please advise where did you purchase the bonus and deposited funds for it?
If there's any relevant communication, please forward it to petronela.k@casino.guru along with any supporting evidence.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint. Thank you in advance for your reply and understanding.
Best regards,
Petronela