Dear Guru team and Mr. L-GENORR,
Thank you for the opportunity to cooperate and provide details regarding this matter.
As part of our additional investigation, our team has thoroughly explored the possibility of providing information related to the timing of player activity or evidence of manual entry of details by the player. Unfortunately, our casino's operating system does not collect such specific data, making it impossible to provide this information.
However, we would like to emphasize that due to the transparent nature of processing transactions with crypto assets, all transaction paths are visible and public. Our casino and employees had no intention of mishandling player funds or compromising the integrity of our casino.
If there is anything else we can do to help resolve this issue, please don't hesitate to let us know. We appreciate your understanding and wish you a wonderful day.
_ _
Best regards,
Betzard Team
Dear Guru team and Mr. L-GENORR,
Thank you for the opportunity to cooperate and provide details regarding this matter.
As part of our additional investigation, our team has thoroughly explored the possibility of providing information related to the timing of player activity or evidence of manual entry of details by the player. Unfortunately, our casino's operating system does not collect such specific data, making it impossible to provide this information.
However, we would like to emphasize that due to the transparent nature of processing transactions with crypto assets, all transaction paths are visible and public. Our casino and employees had no intention of mishandling player funds or compromising the integrity of our casino.
If there is anything else we can do to help resolve this issue, please don't hesitate to let us know. We appreciate your understanding and wish you a wonderful day.
_ _
Best regards,
Betzard Team