The player's withdrawal is delayed for over 2 weeks. The complaint was closed as the player stopped responding.
BetWorld247 Casino - The player's withdrawal is delayed.
Amount: €250
BetWorld247 Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
2 years ago
Translation
I made a payout of 250.00 euros on 9/7/22. Since the casino had problems with the payment options mutchbetter and AstroPay, I was only able to pay out by bank transfer. My account is verified. In the past, withdrawals were possible. Since 9/7/22 I have contacted support several times and have received the same statements over and over again. New bank, problems at the bank, the bank has received all the information and it may no longer be in the hands of Betworld247. One can hardly believe that. Despite several requests, no money has yet been credited to my account. Since September 30th, 2022, I have no longer received any replies via ticket or email. Can she support me in my case in any way?
Automatic translation:
Public
Public
2 years ago
Hello stickfast,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BetWorld247 Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
