HomeComplaintsBetWorld247 Casino - Player’s withdrawal has been delayed.

BetWorld247 Casino - Player’s withdrawal has been delayed.

Amount: €4,000

BetWorld247 Casino
Safety Index:Very low
Submitted: 17 Apr 2022 | Case closed : 10 May 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Sweden has requested a withdrawal. Unfortunately, the payment seems to be delayed. We rejected the complaint because the player didn't respond to our messages and questions.

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2 years ago
Translation

It's a scam they do not pay out winnings. The only answer from support is today or tomorow. But since 3 days ago I also stopped responding to the support. Good advice do not play here does not matter what you win they never have and will never make a payout to anyone. Anyone who gives positive feedback is scam accounts

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2 years ago

Dear Meliina,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please specify how many days ago was your withdrawal requested and if you’ve accumulated your winnings with or without an active bonus? Was your account successfully verified in the past?


It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it. Looking forward to hearing from you.


Thank you in advance.

 

Best regards,

Petronela

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2 years ago
Translation

Hi . It's been 16 days. They say the same thing today or tomorrow. Then they blame the bank. And one more thing yes marked with the page all support where one is called support 10 other support track and so on. But it is the same person who responds to all fake names on support. Yes, therefore think this is quite strange how the page is still open

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2 years ago

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2 years ago

When u deposit money frome revolut to betworld it send auto whit ukraine money a that this was a malta own? How can this be ?

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2 years ago
Translation

file You can not in all seriousness even think you have managed to solve someone with this site. Here you see in black and white what a fake page it is

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2 years ago

Dear Meliina,

Thank you very much for your replies. I'm sure you have checked our review for BetWorldCasino. As you can see from all of the information in our review, it is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it. Nevertheless, we keep trying to help players to get their winnings from this gambling establishment. Could you please advise if your account has been successfully verified already? Looking forward to hearing from you.

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2 years ago

Dear Meliina,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 


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