The player's withdrawal is delayed for 3 days. The complaint was rejected as the player stopped responding.
Betstarexchange Casino - The player's withdrawal is delayed.
Amount: 18,000 INR
Betstarexchange Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.5
Betstarexchange Casino has a Safety Index of 7.5, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
18000 money was not withdral. I asking to say that 24hour wait aded a gaming wallet i am waiting a 3days but not aded.. Not withdral
Public
Public
2 years ago
Hello Virat,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Betstarexchange Casino. Please allow me to ask you a few more question before we would move forward.
When exactly did you request for the withdrawal? Was it your first ever withdrawal in the casino? When was the last time you contacted the casino and did they respond to you since? Did you accumulate your balance from real money or did you use any kind of bonus?
Please note that we usually advise to wait at least 14 days for the first withdrawal to be processed as it may take longer in some casinos to finish the verification process.
Looking forward to your answer.
Regards,
Nick
