Betspinz Casino - Player’s withdrawal has been delayed.

I won 1484 but had to deposit 50 then play 150 then pay 74 and was told that I would have my money 24 hours that was Oct 28 2024. They said one time Nov 21 2024 to patiently wait that it is slow because so many folks to vip up which would mean 150 more and I will get it faster. If they can give it faster vip then they can do something about non vip

Dear dmmpdm,

Thank you very much for submitting your complaint. I’m sorry to hear about the issues you’re experiencing with Betspinz Casino. I understand how frustrating this must be, and I appreciate you reaching out to us for assistance.

To help us get a clearer picture of your situation, could you please provide additional details on the following:

• Have you been asked to make any deposits specifically to withdraw your winnings? If so, how much were you asked to deposit, and did they give any specific reason for this requirement?
• Have you received any responses from the casino regarding your withdrawals, and if so, could you forward those responses to us? You’re welcome to send them directly to petronela.k@casino.guru or attach them here.

We’ve received several similar complaints about Betspinz Casino and, after a thorough review, determined that it likely operates as a fraudulent platform. There are multiple reports of players being required to deposit more money to access their winnings, only to find that they never receive their funds. In light of this, we strongly urge you not to deposit any more money into this casino, as legitimate and fair casinos do not ask for additional deposits as a condition for withdrawal.

Your cooperation is essential for us to proceed with this case. Without these additional details, we won’t be able to move forward in addressing your complaint.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela

Dear dmmpdm,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that we must reject this particular case due to the lack of response from the player to our messages and questions. As a result, we are unable to proceed with any further investigation or provide potential solutions to address the issue at hand. However, we want to emphasize that the player retains the option to reopen this complaint at any time in the future should they decide to do so. We remain open and willing to assist with resolving the matter should the player choose to resume communication.