HomeComplaintsBetspinz Casino - Player’s withdrawal has been delayed.

Betspinz Casino - Player’s withdrawal has been delayed.

Amount: $124

Betspinz Casino
Safety Index:Very low
Submitted: 22 Nov 2024
Case opened Current status

Waiting for player to reply

6d 18h 19m 46s

Case summary

5 hours ago

The player from the US requests a withdrawal of 1,484 that has been pending for three weeks. They were informed that additional deposits and play requirements could expedite the process, raising concerns about the length of time non-VIP withdrawals take.

Public
Public
7 hours ago

I won 1484 but had to deposit 50 then play 150 then pay 74 and was told that I would have my money 24 hours that was Oct 28 2024. They said one time Nov 21 2024 to patiently wait that it is slow because so many folks to vip up which would mean 150 more and I will get it faster. If they can give it faster vip then they can do something about non vip

Public
Public
5 hours ago

Dear dmmpdm,

Thank you very much for submitting your complaint. I’m sorry to hear about the issues you’re experiencing with Betspinz Casino. I understand how frustrating this must be, and I appreciate you reaching out to us for assistance.

To help us get a clearer picture of your situation, could you please provide additional details on the following:

  • Have you been asked to make any deposits specifically to withdraw your winnings? If so, how much were you asked to deposit, and did they give any specific reason for this requirement?
  • Have you received any responses from the casino regarding your withdrawals, and if so, could you forward those responses to us? You’re welcome to send them directly to petronela.k@casino.guru or attach them here.

We’ve received several similar complaints about Betspinz Casino and, after a thorough review, determined that it likely operates as a fraudulent platform. There are multiple reports of players being required to deposit more money to access their winnings, only to find that they never receive their funds. In light of this, we strongly urge you not to deposit any more money into this casino, as legitimate and fair casinos do not ask for additional deposits as a condition for withdrawal.

Your cooperation is essential for us to proceed with this case. Without these additional details, we won’t be able to move forward in addressing your complaint.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela



dmmpdm has 6d 18h 19m 46s to reply

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