The player from Germany had faced multiple verification processes and was waiting for a first withdrawal of €5000, but encountered new issues every day. He had not used any bonuses. The complaint was rejected due to the player's lack of response to the Complaints Team's inquiries, which prevented further investigation into the matter.
Betsomnia Casino - Player's withdrawal is delayed.
Amount: €5,000
Betsomnia Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 month ago
