The player from Germany had faced multiple verification processes and was waiting for a first withdrawal of €5000, but encountered new issues every day. He had not used any bonuses. The complaint was rejected due to the player's lack of response to the Complaints Team's inquiries, which prevented further investigation into the matter.
Betsomnia Casino - Player's withdrawal is delayed.
Amount: €5,000
Betsomnia Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.9
Betsomnia Casino has a Safety Index of 7.9, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 months ago
