The player's balance disappeared without any explanation. The complaint was rejected as the player stopped responding.
Betor.sk Casino - The player's balance disappeared.
Amount: €5
Betor.sk Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Hello Terezia,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Betor.sk Casino. Please allow me to ask you a few more question before we would move forward.
Did you ever deposit or withdraw from the casino? Did you use any bonus in the casino? Are you able to access your balance history and forward it to nikolas.b@casino.guru?
Looking forward to your answer.
Regards,
Nick
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