HomeComplaintsBetor.sk Casino - The player's balance disappeared.

Betor.sk Casino - The player's balance disappeared.

Amount: €5

Betor.sk Casino
Safety Index:Very high
Submitted: 11 Mar 2022 | Case closed : 30 Mar 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's balance disappeared without any explanation. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago
Translation

I had € 5 and it disappeared

Automatic translation:
Public
Public
2 years ago

Hello Terezia,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Betor.sk Casino. Please allow me to ask you a few more question before we would move forward.

Did you ever deposit or withdraw from the casino? Did you use any bonus in the casino? Are you able to access your balance history and forward it to nikolas.b@casino.guru?

Looking forward to your answer.

Regards,

Nick

Public
Public
2 years ago

Hello Terezia,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Public
Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

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