The player from Germany could not process a withdrawal as the only available options were crypto and My Finity, with the latter not working. The terms and conditions stated that different methods should be available, but support mentioned that additional options might be offered in the future. We requested additional information from the player to investigate further, but she did not respond. Consequently, the complaint was rejected due to a lack of response.
The player from Germany could not process a withdrawal as the only available options were crypto and My Finity, with the latter not working. The terms and conditions stated that different methods should be available, but support mentioned that additional options might be offered in the future. We requested additional information from the player to investigate further, but she did not respond. Consequently, the complaint was rejected due to a lack of response.
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