The player struggles to withdraw his balance due an error. The complaint was closed as the player informed us that it got resolved.
BetiBet Casino - The player struggles to withdraw his balance.
Amount: €3,233
BetiBet Casino
Safety Index:Very highSafety Index
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Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 year ago
Public
Public
1 year ago
Translation
Payout keeps getting rejected saying the SWIFT code is invalid.
But this one is correct.
Account is verified. I think they want to deliberately delay it
Automatic translation:
Public
Public
1 year ago
Hello katholnigsandra,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BetiBet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
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