HomeComplaintsBetiBet Casino - Player’s withdrawal has been delayed.

BetiBet Casino - Player’s withdrawal has been delayed.

Amount: €4,000

BetiBet Casino
Safety Index:Very high
Submitted: 02 Oct 2022 | Resolved : 05 Oct 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player from Ireland requested a withdrawal, but it has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Public
Public
1 year ago

I have been fully verified a week and still haven’t got my money it’s a joke any time I email them all they keep saying is we have no updates on when u will get your money it’s a joke.

Public
Public
1 year ago

Dear Maggie,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please clarify when exactly you requested the withdrawal? Have you made any successful withdrawals before?

Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Public
Public
1 year ago

I requested it on the 27th of September after I got an email to say I was fully verified. This is my first withdrawal. Without bonus. I will say any time I email they are always quick to reply but it’s the same answer all the time when we have any updates we will let u know that’s ok for first day or 2 but it’s a week now and my withdrawal is still pending.

Public
Public
1 year ago

We have been informed via email, that Maggie has received her winnings. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news