Hello
i played with this casino and deposited around £270 or so
after playing for hours I had around £400 or so I tried to withdraw
the customer live chat told me I was still using bonus so I had to continue to play, I realised I was at 12% completed bonus after hours of playing slots.
I then began to think this is some kind of scam…. So I googled this site and found 98% 1 star reviews , I read every ones stories of not being able to withdraw and being ignored by the customer services.
so I continued to play knowing I probably wouldn’t get my funds even if I made it passed this impossible bonus .
but luckily I won £4000 on a feature , so I continued to play for hours and hours on end untill the bonus was finished.
luckily I ended up with around £5500 or non bonus funds , I tried to withdraw and got errors ,
they told me to verify my account and it would take up to 72 hours .
72 hours passed nothing happened , went onto chat they said they needed longer,
i played some more slots at £12.50 a spin for a few hours, went down to £2000 but managed to win £8900 total
as soon as I questioned live chat about my verification they noticed I won more then blocked me from playing anything else .
today I have checked my account and there is only £300 in there and customer service now ignores me and does not tell me why.
I mean I knew this was going to happen there are many stories of this , but such a shame I spent days playing and won the money fair and square
please help
Hello
i played with this casino and deposited around £270 or so
after playing for hours I had around £400 or so I tried to withdraw
the customer live chat told me I was still using bonus so I had to continue to play, I realised I was at 12% completed bonus after hours of playing slots.
I then began to think this is some kind of scam…. So I googled this site and found 98% 1 star reviews , I read every ones stories of not being able to withdraw and being ignored by the customer services.
so I continued to play knowing I probably wouldn’t get my funds even if I made it passed this impossible bonus .
but luckily I won £4000 on a feature , so I continued to play for hours and hours on end untill the bonus was finished.
luckily I ended up with around £5500 or non bonus funds , I tried to withdraw and got errors ,
they told me to verify my account and it would take up to 72 hours .
72 hours passed nothing happened , went onto chat they said they needed longer,
i played some more slots at £12.50 a spin for a few hours, went down to £2000 but managed to win £8900 total
as soon as I questioned live chat about my verification they noticed I won more then blocked me from playing anything else .
today I have checked my account and there is only £300 in there and customer service now ignores me and does not tell me why.
I mean I knew this was going to happen there are many stories of this , but such a shame I spent days playing and won the money fair and square
please help