Betcryptox Casino - Player's account has been closed following a withdrawal request.

I won a promotion was awarded $2000 which I was told I could play or withdraw straight away. I have now accumulated $3,500,000+ and have been trying to get support to contact me in regards to authenticity and withdraw procedures but nothing . Then the other day I got on support chat and said because I'm not having any luck with replying back in any way shape or form is was going to come here and they may look into this further for me . Well I've just gone to see if I had a reply after 2 days and the now have banned me for absolutely no other reason than trying to make a withdraw. I have not crossed any boundaries or betting amounts wagered and when I did get to talk to someone they said I could withdraw the maximum I could being in VIP1 Status but needed to make a small deposit first for verification . Can you help please

Dear j7991546,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. If you check our review, you may notice a warning that Betcryptox is a scam casino. Many fraudulent casinos employ similar tactics, offering players unrealistically high bonuses and rigged games that ensure massive "wins." They then demand deposits from players to "release" the winnings. This strategy often convinces players to pay a seemingly small amount in exchange for promised payouts of hundreds of thousands of dollars. Unfortunately, once the deposit is made, these casinos typically cease communication or disappear altogether, leaving players without their deposited money or winnings.

I strongly advise you not to deposit any funds to this casino. In fact, you may consider yourself lucky that your account was blocked before you sent any real money to this scam establishment.

Please let me know if there is anything else I can assist you with.

Best regards

Veronika

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

ive been talking to people online and actually met a guy that didnt win alot but was paid out by this casino. so is there anyway to retreive whats rightfully mine in winnings. i ask this because they should be held liable. seems abit 1 sided and its not the honourable side might i add that they scam people outta their money easy enough without being repremanded in the slightest which is crap considering they can steal from us but we cant hold them to task. i actually have money sitting in multiple casinos that i cant get back at all. their quite happy taking funds any which way they can but as i had happen to me through ROYAL VEGAS, ICE CASINO , SPIN CASINO , AND a few others they closed my accounts without refunds saying i had asked for time out so to say from being able to play which ive never done ever but they have gone ahead with that bullshit narrative and never get back to me or refund 1cent of my deposited money. seems they have their own rules and we cant touch them

Thank you very much, j7991546, for providing all the necessary information. I will now transfer your complaint to my colleague Michal (michal.k@casino.guru) who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction in the near future.