The player from India had his account blocked with 9700 INR in it. He requested the account to be unblocked and the amount to be withdrawn. After reaching out to the player for more information regarding his account and the circumstances of its blocking, we did not receive a response. Due to the lack of communication from the player, we were unable to proceed with the investigation and the complaint was rejected.
Betbarter Casino - Player's account has been blocked.
Amount: 9,700 INR
Betbarter Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.4
Betbarter Casino has a Safety Index of 8.4, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
6 months ago
Public
Public
7 months ago
Bet barter casino block my I'd. And I also have 9700 INR in it. Please unblock my game I'd and withdrawal my amount please help me.
Public
Public
7 months ago
Dear shyamjambhani,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.
Have you received any email from the casino explaining why your account was blocked?
Could you please confirm if you passed the full KYC verification?
Have you accumulated your winnings with or without an active bonus? What types of games did you play (slots, live casino games, sports betting)?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
