Bet365 Casino - Player is dealing with issues regarding withdrawal methods.

Hello, really instersting story, i owning only one bank account witch i always used here for deposits with my credit card, but bet365 insinst i need create new bank account in some other bank to proceed withdrwal because they cant transfer funds to my current bank where i receiving my salary and used as deposit bank to bet365 account. I tried to ask alternative withdrwal methods as i dont have how to get new bank account in other bank but they replying just automatic methods that i need to get new bank for bank wire transfer adding screenshots fro mchat

Hello linasfrn,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bet365 Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? What other payment method did you try to use to withdraw? Were all of them unavailable and only the new bank account is the option? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello its fully verifed for more than a year , i spoke two days ago but they just coppy same answer even if im trying to ask abaut alternative withdraw methods answer is please use alternative bank account for wire transfer, but its my official bank where i receive salary and witch cards i used for all deposits

Hello linasfrn,

Isn't there any other payment option other than bank transfer - a method which you could create faster and comfortable from home? Could you please make a screenshot of your available withdrawal methods within the casino account?

Dear linasfrn,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.