HomeComplaintsBet365 Casino IT - Player’s complaining about overall casino experience.

Bet365 Casino IT - Player’s complaining about overall casino experience.

Amount: €100

Bet365 Casino IT
Safety Index:High
Submitted: 17 Jul 2020 | Case closed : 02 Aug 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Italy is highly dissatisfied with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago
Translation

*** children but you want to put the casino back without a bad deposit

Edited by a Casino Guru admin
Automatic translation:
Public
Public
3 years ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details regarding your problem. Could you please elaborate? I hope we will be able to help you to resolve this issue as soon as possible. I will be waiting for your reply patiently.

Best regards,

Petronela

 

 

Public
Public
3 years ago

Hello,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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