The player from Argentina had claimed that deposit bonuses were initiated without any explicit limits in the terms and conditions. The player had only received $100 but was claiming $3300 in winnings. The player had requested similar treatment to another refunded player. We had extended the complaint response time by 7 days, however, due to lack of confirmation from the player, we had to reject the complaint. The casino representative had informed us that the coupon was redeemed and used.
BC.Game Casino - Player’s winnings have been limited.
Amount: $3,200
BC.Game Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.0
BC.Game Casino has a Safety Index of 7, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
9 months ago
