The player from India encounters a problem with a deposit that has not been received after eight days, and customer support has not provided assistance.
BC.Game Casino - Player's deposit has been delayed.
Amount: 3,000 INR
BC.Game Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case opened
Current status
Waiting for player to reply
29d 22h 8m 18s
Case summary
1 hour ago
Public
Public
2 hours ago
My deposit 8 day completed but not received money bc.game wallet or my bank account not refund coustomar support not help me 😭😭
Public
Public
1 hour ago
Dear mddampy2011,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.
I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Dominika
mddampy2011 has 29d 22h 8m 18s to reply
