Hello again,
I've now received the respons from Barz. I'll copy and paste the email below for you to read:
Complaints Team (Barz)
10. okt. 2024, 11:20 a.m. UTC
Dear Mr. L*********
Following a review, we confirm that your account was indeed found to be in breach of Clause 4 of our Promotional Terms and Conditions which state: https://www.barz.com/en/promotions/terms
‘Only one promotion is awarded per account per player meaning one per family, household address, IP address, email address, telephone number, credit or debit card and/or e-payment account, or shared computer (e.g. school, public library or workplace). If you are found to be in breach of this clause, all winnings will be confiscated.’
Based on the above and in referencing the email dated 28 August 2024, we note that winnings accrued were confiscated and the deposit of 1,000.00 NOK was returned to your gaming account, which is available for you to withdraw, should you so prefer.
Further to this, we confirm that a bonus ban has been imposed; this bonus ban extends to all casinos within our network and prohibits any further bonuses or free offers being extended to yourself. A list of casinos within our network can be viewed on this link: https://authorisation.mga.org.mt/verification.aspx?lang=EN&company=633683dc-daea-49e5-9a7e-da843d38e7de&details=1
Please also note that you are also no longer permitted to open any further accounts on the network. We draw your attention to Clause 3 of our Promotional Terms state: "We reserve the right in our sole discretion to deny you from all future promotions. Once you have been informed that you are no longer eligible for promotions, and should you take up any promotion, all winnings from that promotion will be confiscated."
Your account however remains fully operational, with the exception of bonuses as well as further registrations on the network.
The decision taken in this respect, remains unchanged.
Hello again,
I've now received the respons from Barz. I'll copy and paste the email below for you to read:
Complaints Team (Barz)
10. okt. 2024, 11:20 a.m. UTC
Dear Mr. L*********
Following a review, we confirm that your account was indeed found to be in breach of Clause 4 of our Promotional Terms and Conditions which state: https://www.barz.com/en/promotions/terms
‘Only one promotion is awarded per account per player meaning one per family, household address, IP address, email address, telephone number, credit or debit card and/or e-payment account, or shared computer (e.g. school, public library or workplace). If you are found to be in breach of this clause, all winnings will be confiscated.’
Based on the above and in referencing the email dated 28 August 2024, we note that winnings accrued were confiscated and the deposit of 1,000.00 NOK was returned to your gaming account, which is available for you to withdraw, should you so prefer.
Further to this, we confirm that a bonus ban has been imposed; this bonus ban extends to all casinos within our network and prohibits any further bonuses or free offers being extended to yourself. A list of casinos within our network can be viewed on this link: https://authorisation.mga.org.mt/verification.aspx?lang=EN&company=633683dc-daea-49e5-9a7e-da843d38e7de&details=1
Please also note that you are also no longer permitted to open any further accounts on the network. We draw your attention to Clause 3 of our Promotional Terms state: "We reserve the right in our sole discretion to deny you from all future promotions. Once you have been informed that you are no longer eligible for promotions, and should you take up any promotion, all winnings from that promotion will be confiscated."
Your account however remains fully operational, with the exception of bonuses as well as further registrations on the network.
The decision taken in this respect, remains unchanged.
Edited by a Casino Guru admin