Bao Casino - Player’s complaining about high withdrawal fees.

Withdraw to Australian banks is very difficult unless you have a Visa card.

Bank withdrawals is the only options for most, but Bao Casino charge  a 10% fee for this.

Meaning a 4k withdrawal will cost you $400!

Dear Shawn,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. I have checked terms and conditions for payment methods, and this is what I found:

https://www.baocasino.com/payments

Have you to tried to communicate this issue with the casino? They support e-wallets, maybe that would be an alternative for you? I hope we will be able to help you to find more suitable way how to receive your winnings. Looking forward to hearing from you.

Best regards,

Petronela

Dear Shawn,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.