The player from Germany has raised a complaint against Rabidi N.V casinos, alleging negligence of responsible gambling regulations. He reports having an outstanding balance exceeding 66,000 Euro at Bankonbet Casino and is seeking legal action but remains open to resolving the issue through mediation. Since the player lost his winnings at Bankonbet before he notified the casino about his gambling problem, we were unable to request a refund of his winnings and this complaint was rejected.
Bankonbet Casino - Player reports a violation of responsible gambling regulations.
Amount: €76,175
Bankonbet Casino
Safety Index:Very highSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.3
Bankonbet Casino has a Safety Index of 9.3, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
1 year ago
