The player from Germany has raised a complaint against Rabidi N.V casinos, alleging negligence of responsible gambling regulations. He reports having an outstanding balance exceeding 66,000 Euro at Bankonbet Casino and is seeking legal action but remains open to resolving the issue through mediation. Since the player lost his winnings at Bankonbet before he notified the casino about his gambling problem, we were unable to request a refund of his winnings and this complaint was rejected.
Bankonbet Casino - Player reports a violation of responsible gambling regulations.
Amount: €76,175
Bankonbet Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Other
REJECTED
Case summary
7 months ago
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