The player from India is facing withdrawal issues after requesting 2678 INR from Babu88 Casino seven weeks ago. The casino claims the withdrawal is under review for suspicious activity, despite the player stating there were no such actions during gameplay. Recently, the player learns their account is suspended under the same accusation.
BABU88 Casino - Player's account has been closed due to alleged suspicious activity.
Amount: 2,678 INR
BABU88 Casino
Safety Index:HighSafety Index
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Case opened
Current status
Waiting for player to reply
6d 19h 59m 4s
Case summary
4 hours ago
Public
Public
6 hours ago
Username - surabhi527
I have created a account on babu88 casino
I deposit some money and play normal games
I withdraw 2678rs in my account using bank account on 12 Aug 2024
Next day I saw the transaction is still pending that time
I asked in chat they are said ur withrowal is under review for suspicious activity but I didn't play like any suspicious activity
They are checking my gameplay
After many time I do chat with them but every time he said ur withrowal is under review due to suspicious activity
After many days I go to chat today's again for my withrowal but this time said provider suspended my account due to suspicious activity but idk I didn't do any suspicious activity on gameplay
Pls help me
I play normal games and win some money but casino didn't want to give money to users
They r doing froad with users
Public
Public
4 hours ago
Dear Rahulop,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.
Could you please specify what games you played? Chat support explained to you that your account was suspended due to suspicious "betting activity". Have you placed any sports bets?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Rahulop has 6d 19h 59m 4s to reply
Veronika is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.
