HomeComplaintsBABU88 Casino - Player's account has been closed.

BABU88 Casino - Player's account has been closed.

Amount: ৳200,000

BABU88 Casino
Safety Index:High
Submitted: 29 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 11h 15m 20s

Case summary

4 days ago

The player from Bangladesh reports that their babu88 account has been deactivated for the past 15 days due to security issues and is requesting the reinstatement of the account.

Public
Public
5 days ago

I have a babu88 account. My account has been deactivated from past 15 days due to to security issues. I want my account back.

my account- zobayerjony21

Public
Public
4 days ago

Dear zobayerjony95,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BABU88 Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Could you please advise how long were you a player of the casino and when exactly was your account blocked? 
  • How did you learn about your account being blocked? 
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
  • Did you achieve your current balance with the help of a bonus? 
  • Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.


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4 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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3 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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