The player from Bangladesh cannot log into his Babu88 account for the past 15 days, as it appears to be deactivated without an explanation. He is seeking assistance regarding his account balance of 2 lakh.
BABU88 Casino - Player’s account has been closed.
Amount: ৳200,000
BABU88 Casino
Safety Index:HighSafety Index
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8.6
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Case opened
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Waiting for Casino Guru to reply
6d 3h 59m 23s
Case summary
12 hours ago
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21 hours ago
Hello I am from Bangladesh, I have an account in babu88. Last 15 days I can’t login into my account it’s seem deactivated due to unknown reason, please help me out about this. In my account balance was 2 lakh. My user id- zobayerjony21 my number- [phone number hidden by Casino Guru]
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20 hours ago
Dear zobayerjony95,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.
Could you please specify what types of games you played? Were they slots, live casino games, or did you bet on sports only?
Could you kindly confirm if you passed the full KYC verification?
When was the last time you communicated with the casino customer support? Have you asked them about the reason why your account has been disabled?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.
Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.
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20 hours ago
Hello sir. It happen 12/12/2024 at around 6/7 pm. My account was fully verified I have taken 6/7 times withdrawal in my wallet.
i am just playing sports bet like cricket. And last time I contract in live support today morning and they said that they have been deactivated my account due to security issues. I don’t do any suspicious things
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Public
19 hours ago
Hello sir. It happen 12/12/2024 at around 6/7 pm. My account was fully verified I have taken 6/7 times withdrawal in my wallet.
i am just playing sports bet like cricket. And last time I contract in live support today morning and they said that they have been deactivated my account due to security issues. I don’t do any suspicious things
Casino Guru is examining the case
