HomeComplaintsBabe Casino - Player’s struggling to withdraw his funds.

Babe Casino - Player’s struggling to withdraw his funds.

Amount: $50

Babe Casino
Safety Index:Below average
Submitted: 10 Aug 2020 | Case closed : 26 Aug 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Poland has been experiencing difficulties withdrawing his winnings due to unfinished bonus wagering. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

For several months I have been trying to recover money, I have repeatedly deposited and withdrawn, the account is verified and not duplicated. I deposited my last $ 3 money with skrill and won $ 50 - I ordered my skrill withdrawal back. Always max a few hours and here the contact broke off, as long as it worked, I wrote but to no avail and no answer. I have a screenshot and history of previous and recent transactions. Nevertheless, no one answers me or the e-mail and the home page is no longer working. I am asking for help and support 🙏🆘

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4 years ago

Dear Gra3pl,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you tried to communicate this issue with the casino? Do I understand it correctly that this issue goes back to March 2019, respectively, December 2018? If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope, we will be able to help you resolving this case as soon as possible.

Best regards,

Petronela

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4 years ago

Dear Gra3pl,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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