Dear Yasminfrihet,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with AllSpins Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise how long you were a casino player and when exactly your account was blocked?
- Have you attempted to contact the casino and ask for assistance? With what result?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
- Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear Yasminfrihet,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with AllSpins Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise how long you were a casino player and when exactly your account was blocked?
- Have you attempted to contact the casino and ask for assistance? With what result?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
- Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas