HomeComplaintsAllSpins Casino - Player's account is closed and inaccessible.

AllSpins Casino - Player's account is closed and inaccessible.

Amount: 209 kr

AllSpins Casino
Safety Index:High
Submitted: 19 Nov 2024
Case opened Current status

Waiting for player to reply

0d 15h 18m 7s

Case summary

6 days ago

The player from Sweden faces account blockage while playing slots and is unable to log in. They seek assistance in contacting All Spins Casino to recover their winnings.

Public
Public
2 weeks ago

Hi when I played slot. My account blocked and couldn’t login! I have around 209 errors ! What should I do now ? Need help if you contact all spins casino so I can get back my wining!

Public
Public
1 week ago

Dear Yasminfrihet,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with AllSpins Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Could you please advise how long you were a casino player and when exactly your account was blocked? 
  • Have you attempted to contact the casino and ask for assistance? With what result?
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
  • Did you achieve your current balance with the help of a bonus? 
  • Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Public
Public
6 days ago

Dear Yasminfrihet,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Yasminfrihet has 0d 15h 18m 7s to reply

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news