A Big Candy Casino - Player's winnings denied due to bonus limit.

I won 100 of of a 50 free coins I played the amount thru and they won't pay me said they sent to many bonus

Hello aprilfeathers4333,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with A Big Candy Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? When was the last time you deposit into the casino? How many bonuses did you claim there so far? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear aprilfeathers4333,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.