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HomeOnline CasinosReel Island Casino Review
Reel Island Casino Review

Casino closed

Reel Island Casino has been closed and no longer operates.

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White Hat Gaming Limited
White Hat Gaming
2015
< $1,000,000
OverviewUser reviews17Safety Index explainedDiscussion1

Casino closed

Reel Island Casino has been closed and no longer operates.

Browse all casinos
Important: Win limit of C$250,000 per spin This casino has a win limit rule. You will not be able to win more than C$250,000 per spin.

Reel Island Casino Review

This review examines Reel Island Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Reel Island Casino scored a Below average Safety Index of 5.0, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Continue reading our Reel Island Casino review to find out more about this casino and determine if it's the right fit for you.

Fairness and safety of Reel Island Casino

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Reel Island Casino, we thoroughly read and reviewed the Terms and Conditions of Reel Island Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Based upon our estimates and collected information, we consider Reel Island Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Reel Island Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

In our comprehensive review of all relevant aspects, Reel Island Casino has attained a Below average Safety Index of 5.0. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Terms and Conditions of Reel Island Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Reel Island Casino to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Reel Island Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found no relevant complaints about this casino.

Reel Island Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Reel Island Casino has a Good User feedback score based on the 17 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Reel Island Casino is owned by White Hat Gaming Limited and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

Reel Island Casino has licenses from licensing organizations in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).

Payment methods, win and withdrawal limits

Reel Island Casino supports 18 payment options. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, Trustly Pay, PayPal, Neosurf, Maestro, Bank transfer, Instant Bank Transfer, PayTrail, Volt, LuxonPay, Klarna, CashtoCode, MuchBetter, Interac.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 2,500 per week EUR 250,000 per spin
EUR 10,000 per month NOK 2,500,000 per spin
GBP 2,500 per week CAD 250,000 per spin
GBP 10,000 per month ARS 25,000,000 per spin
NOK 25,000 per week NZD 250,000 per spin
NOK 100,000 per month ZAR 2,500,000 per spin
CAD 2,500 per week
CAD 10,000 per month
ARS 1,000,000 per month
NZD 2,500 per week
NZD 10,000 per month
ZAR 25,000 per week
ZAR 100,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Reel Island Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes No No
Finnish Yes No No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Reel Island Casino, managing your account, withdrawals, or other matters. Reel Island Casino has a good customer support, judging by the results of our testing.

Reel Island Casino slots and casino games

Reel Island Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 137 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Thunderkick, Red Tiger Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), NYX Gaming Group, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Rabcat, 1X2 Network, Tom Horn, Iron Dog Studio, Realistic Games, Relax Gaming, Chance Interactive, Greentube, Endemol Games, Ainsworth, Inspired Gaming, Bullshark Games, PearFiction Studios, Jelly, Fantasma Games, Old Skool Studios, Half Pixel Studios, Playzido, S Gaming, Authentic Gaming, Spinmatic, NetGaming, Nailed it! Games, Trigger Button Studios, All For One Studios (ALL41), Armadillo Studios, Revolver Gaming, Northern Lights Gaming, On Air Entertainment, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, PGsoft (Pocket Games Soft), Jade Rabbit Studio, Reel Play, Asylum Labs, Gameburger Studios, Slingo, Atlantic Digital, Neon Valley Studios, Max Win Gaming, OctoPlay, Crucible Gaming, Skywind Group, High Limit Studio, Pulse 8 Studios, AvatarUX, Peter & Sons, Blue Guru Games, Hammertime, Aurum Signature Studios, Design Works Gaming (DWG), Golden Rock Studios, Stormcraft Studios, Coin Machine Gaming, Red7, 4ThePlayer, AreaVegas, Gacha studios, Ino Games, Oros Gaming, Prospect Gaming, Swintt, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, GONG Gaming Technologies, Shuffle Master, Fortune Factory Studios, Spribe, Lady Luck Games, Spearhead Studios, RAW iGaming, Bang Bang Games, Bet Digital, Foxium, AGS, Buck Stakes Entertainment, SlotMill, Crazy Tooth Studio, Oryx Gaming, Gaming Corps, Leap Gaming, Switch Studios, Barstruck, Fun Fiesta, Blue Ring Studios, Synot Games, Stakelogic, Gamevy, SpinPlay Games, Neko Games, Gold Coin Studios, Air Dice, Lucksome, Kalamba Games, Side City, Core Gaming, Colossus Bets, Just For The Win, Storm Gaming, Reel Time Gaming, Silverback Gaming, Snowborn Games, Rogue Gaming, Electric Elephant, Hacksaw Gaming, Print Studios, Ruby Play.

Reel Island Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from Reel Island Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Reel Island Casino bonuses for additional information about this casino's offers.

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (3)
English customer support
English live chat

Game providers

Show all (137)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Apricot (Microgaming)
  • IGT
  • ELK Studios
  • Big Time Gaming
  • Scientific Games

Positives

  • Good selection of game providers
  • Live chat support is available 24/7

Negatives

  • Bonuses not available for all countries
  • Skrill and Neteller depositors cannot claim welcome bonus
  • Many restricted slots for bonus play
  • Lots of restricted countries

Interesting facts

  • The following countries are not eligible to play progressive jackpot games, and any winnings of any of the Jackpots will be voided: Germany, Azerbaijan, India, Japan, Malaysia, Qatar and Tunisia (Restricted Jackpot Territories)
  • Small casino popular in Europe
User reviews (17)

User reviews of Reel Island Casino

This is a place to share experience with Reel Island Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 17 users

Very positivePositiveNeutralNegativeVery negative

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Safety Index explained

Safety Index of Reel Island Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Reel Island Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.0/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Win limit of C$250,000 per spin This casino has a win limit rule. You will not be able to win more than C$250,000 per spin.

Unfair terms and conditions

  • Continued gameplay after incorrectly evaluated bets renders the bets undisputable
    T&C copied from the casino's website (in English):
    Read more
  • Newly added restricted territory may affect existing players' gaming account balances
    T&C copied from the casino's website (in English):
    Read more
  • Choice of an unsuitable currency may result in forfeited winnings
    T&C copied from the casino's website (in English):
    Read more

Other factors

  • Low win limit: $25,000,000 ARS / spin or game round

Complaints about Reel Island Casino and related casinos

(0)
0All0Opened0Unresolved0Resolved0Rejected
This tab does not contain any complaints

We do not have any complaints about Reel Island Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

Reel Island Casino Discussion

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