This review examines Reel Island Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Reel Island Casino has a Low Safety Index of 4.9, signifying a low standing in terms of fairness and safety in accordance with our methodology. Continue reading our Reel Island Casino review to find out more about this casino and determine if it's the right fit for you.
Fairness and safety of Reel Island Casino
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Reel Island Casino, we thoroughly read and reviewed the Terms and Conditions of Reel Island Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Based upon our estimates and collected information, we consider Reel Island Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention Reel Island Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, Reel Island Casino has achieved a Safety Index of 4.9, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.
Terms and Conditions of Reel Island Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Reel Island Casino to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Reel Island Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
Reel Island Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Reel Island Casino has a Good User feedback score based on the 17 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
Reel Island Casino is owned by White Hat Gaming Limited and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
Reel Island Casino has licenses from licensing organizations in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
Payment methods, win and withdrawal limits
Reel Island Casino supports 18 payment options. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA, SOFORT Überweisung, Trustly, PayPal, Neosurf, Maestro, Bank transfer, Instant Bank Transfer, PayTrail, Volt, LuxonPay, CashtoCode, MuchBetter, Interac.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 2,500 per week
EUR 250,000 per spin
EUR 10,000 per month
NOK 2,500,000 per spin
GBP 5,000 per week
CAD 250,000 per spin
GBP 20,000 per month
ARS 25,000,000 per spin
NOK 25,000 per week
NZD 250,000 per spin
NOK 100,000 per month
PEN 2,500,000 per spin
CAD 2,500 per week
ZAR 2,500,000 per spin
CAD 10,000 per month
ARS 1,000,000 per month
NZD 2,500 per week
NZD 10,000 per month
PEN 100,000 per month
ZAR 25,000 per week
ZAR 100,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Reel Island Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
Finnish
24/7
French
24/7
Norwegian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Reel Island Casino, managing your account, withdrawals, or other matters. Reel Island Casino has a good customer support, judging by the results of our testing.
Reel Island Casino slots and casino games
Reel Island Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games.
Casino games from 128 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Thunderkick, Red Tiger Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), NYX Gaming Group, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, Relax Gaming, Chance Interactive, Greentube, Endemol Games, Ainsworth, Bullshark Games, Inspired Gaming, PearFiction Studios, Fantasma Games, Live 5 Gaming, Old Skool Studios, Half Pixel Studios, Playzido, S Gaming, Authentic Gaming, Spinmatic, Apollo Games, Nailed it! Games, NetGaming, ALL41 STUDIOS, Armadillo Studios, Revolver Gaming, Northern Lights Gaming, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, Jade Rabbit Studio, PGsoft (Pocket Games Soft), Reel Play, Asylum Labs, Gameburger Studios, Slingo, Neon Valley Studios, Max Win Gaming, Skywind Group, High Limit Studio, Pulse 8 Studios, AvatarUX, Peter & Sons, Blue Guru Games, Hammertime, Aurum Signature Studios, Design Works Gaming (DWG), Golden Rock Studios, Stormcraft Studios, Red7, 4ThePlayer, AreaVegas, Gacha studios, Ino Games, Oros Gaming, Prospect Gaming, Swintt, Felt Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Shuffle Master, Fortune Factory Studios, Spribe, Lady Luck Games, Spearhead Studios, RAW iGaming, Bet Digital, Foxium, AGS, Buck Stakes Entertainment, Crazy Tooth Studio, Oryx Gaming, Gaming Corps, Games Inc., Leap Gaming, Switch Studios, Blue Ring Studios, Synot Games, Stakelogic, Gamevy, SpinPlay Games, Neko Games, Gold Coin Studios, Lucksome, Kalamba Games, Side City, Core Gaming, Colossus Bets, Just For The Win, Storm Gaming, Reel Time Gaming, Silverback Gaming, Snowborn Games, Electric Elephant, Hacksaw Gaming, Print Studios, Ruby Play.
Reel Island Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from Reel Island Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on Reel Island Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(18)
Payment methods (18)
Withdrawal limits
per month
Can$10,000
per week
Can$2,500
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(4)
All website languages
EnglishGermanFinnishNorwegian
English customer support
All languages
(5)
All customer support languages
EnglishFrenchSpanishFinnishPortuguese
English live chat
All languages
(5)
All livechat languages
EnglishFrenchSpanishFinnishPortuguese
Game providers
Show all
(128)
Game providers (128)
CASINO SCREENSHOTS
Positives
Wide variety of live dealer games
Good selection of game providers
Live chat support is available 24/7
Negatives
Bonuses not available for all countries
Skrill and Neteller depositors cannot claim welcome bonus
Lots of restricted countries
Interesting facts
The following countries are not eligible to play progressive jackpot games, and any winnings of any of the Jackpots will be voided: Germany, Azerbaijan, India, Japan, Malaysia, Qatar and Tunisia (Restricted Jackpot Territories)
Browse all bonuses offered by Reel Island Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(17)
User reviews of Reel Island Casino
This is a place to share experience with Reel Island Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 17 users
Very positivePositiveNeutralNegativeVery negative
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Safety Index explained
Safety Index of Reel Island Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Reel Island Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.9/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Win limit of Can$250,000 per spin
This casino has a win limit rule. You will not be able to win more than Can$250,000 per spin.
Other factors
Low win limit: $25,000,000 ARS / spin or game round
Complaints about Reel Island Casino and related casinos (0)
0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints
We do not have any complaints about Reel Island Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
Reel Island Casino Discussion
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