HomeComplaints96 Casino IN - Player's deposit has not been processed.

96 Casino IN - Player's deposit has not been processed.

Amount: 10,000 INR

96 Casino IN
Safety Index:Below average
Submitted: 01 Sep 2024
Case opened Current status

Waiting for player to reply

5d 21h 30m 3s

Case summary

yesterday

The player from India is facing an issue where their deposit to the casino has not been received.

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2 weeks ago

My deposit not received

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2 weeks ago

Dear jaiveer127201, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika

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2 weeks ago

My deposit give me by 96.in

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2 weeks ago

Dear jaiveer127201,

Have you contacted your payment provider as I suggested in my first reply?

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1 week ago

Dear jaiveer127201,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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3 days ago

Please close my complaint and open new deposit complaint

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3 days ago

this company my deposit not give me please help me

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3 days ago

please help me

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3 days ago

please help me

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3 days ago

please help me

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yesterday

Have you contacted your bank to inquire about the status of your payment? Also, please send me the screenshot of your deposit history in 96 Casino here.

jaiveer127201 has 5d 21h 30m 3s to reply

Veronika is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.

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