So i tried to withdraw my money 20.5 but the cashier said that i need to verify my id first(my account was thou already verified) so i went to live support and asked them the situtation. They said that i need to send again my id to the operation team. So i sent my id again and 2 days later they answered:
After a full review of your 888sport account, we have decided to permanently close your account wxwIllow.
After that i went to live support and ask the reason but they didnt give me any. Just that they will forward my issue to the operation team. The next day i get two emails from them.
First was: Please be advised due to betting restrictions placed on your account, you are no longer eligible to participate in any 888sport promotions.
Second was: Please be advised due to betting restrictions placed on your account, you will not be able to place any further sport bets with us.
Any pending bets that have already been placed will be settled as normal and you can continue to use any other products on our site.
Still i can't login to my account(only mobile cashier) where i can't do much.
So i went to live support again and they told me the same thing again that they have forwared my issue to the operation team.
I deposit 3.5 and have only played casino and sport betting. Didn't use any bonus or promotions. Lost to casino about 1,2ke and won sport betting maybe 50-100e. So i think im down like more than 1000e.
Can you please help me to get my remaining money back, thank you!
So i tried to withdraw my money 20.5 but the cashier said that i need to verify my id first(my account was thou already verified) so i went to live support and asked them the situtation. They said that i need to send again my id to the operation team. So i sent my id again and 2 days later they answered:
After a full review of your 888sport account, we have decided to permanently close your account wxwIllow.
After that i went to live support and ask the reason but they didnt give me any. Just that they will forward my issue to the operation team. The next day i get two emails from them.
First was: Please be advised due to betting restrictions placed on your account, you are no longer eligible to participate in any 888sport promotions.
Second was: Please be advised due to betting restrictions placed on your account, you will not be able to place any further sport bets with us.
Any pending bets that have already been placed will be settled as normal and you can continue to use any other products on our site.
Still i can't login to my account(only mobile cashier) where i can't do much.
So i went to live support again and they told me the same thing again that they have forwared my issue to the operation team.
I deposit 3.5 and have only played casino and sport betting. Didn't use any bonus or promotions. Lost to casino about 1,2ke and won sport betting maybe 50-100e. So i think im down like more than 1000e.
Can you please help me to get my remaining money back, thank you!