The player from India hasn't received a withdrawal of 7200 rupees that was initiated on December 6, 2023, and expressed dissatisfaction with the casino's service. The complaint was resolved as the player got paid out.
7Slots Casino - Player's withdrawal is delayed.
Amount: 7,200 INR
7Slots Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Resolved
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Case closed
RESOLVED
Case summary
10 months ago
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10 months ago
I had withdrawn 7200 rupees from this website on 6th December 2023 but I have not received my withdrawal yet.I had a very bad experience on this website, I have never seen such a bad website till date.
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10 months ago
Hello MrSantosh03,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 7Slots Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
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10 months ago
Hello Sir,
Sir, there is no KYC process in this website and I talk to their customers every day and they always reply to me, wait, that's all, And shows only processing on website .
And I didn't win from bonus, I won from real money.
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10 months ago
Hello MrSantosh03,
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request so please let us know once it would take longer.
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10 months ago
Sir, 7slots gave me maximum 5 days time for withdrawal and it was Already Completed.
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10 months ago
Sir, these people are wasting user's time, they take deposits immediately and their system makes errors while giving withdrawals.
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10 months ago
Hello MrSantosh03,
As stated above, the standard waiting time for a withdrawal is 14 days. Please let us know if the money would not arrive until next week.
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10 months ago
Sir, payment has not been received yet, it has been a long time. Please help me. Dear/Respected Nick Sir 🥺
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10 months ago
Dear MrSantosh03,
We are pleased to inform you that the payout request for 7200.00 INR has been successfully processed and credited to your account on 2023-12-26 at 17:39:04 (UTC).
Please log in to your account to verify the credited amount. If you have any questions or concerns regarding the transaction, feel free to contact our customer support team.
Thank you for choosing our services.
We appreciate your trust in us.
Best regards,
7Slots Casino
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10 months ago
Dear MrSantosh03,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Casino.Guru
