7 Reels Casino - Player is struggling to log in to his account.

I cant login, i have 200€ in my account, when i try login it say account not exist.

Dear Luka,

Thank you very much for submitting your complaint. I can only imagine how frustrating this situation is for you. I have visited the casino’s website, but it is under maintenance right now:

Do you see the same message when you go to https://www.7reels.com/? If not, I will contact the casino and ask for their cooperation in resolving this case, but first, could you please tell me if you have received any explanation from the casino (it might be hidden in the junk mail)? You can forward it to my email address: petronela.k@casino.guru. Is there any notification or message, when you try to log in? What exactly does it say, when you try to enter your username? I understand that it might seem like a lot of questions, but I would like to understand your problem as accurately as possible. Thank you very much in advance for your reply.

Best regards,

Petronela

Its ok now, i can enter.

Very good Luka. Please, could you confirm for me, that the issue has been solved now and I can close the complaint as 'resolved'? Thank you very much.

It solved.

Thank you very much Luka for your confirmation. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.