The player from South Africa is experiencing difficulties opening a new account. We’ve rejected this complaint as per the player’s explicit request.
Dear stuart8765,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do you receive any messages when you try to open an account? Is the website itself accessible to you? Have you tried to communicate this issue with the casino?
Could you please confirm that this is the casino where you have tried to register a new account?
https://www.4starsgames.com/en/Home/Lobby
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
Hi, I'm withdrawing the complaint as I have deleted the passwords etc. and have found some really exciting casinos available. View my response to the forum post.Thank you for your timely reactions to my two complaints.
We’ve rejected this complaint as per the player’s explicit request.
I'm happy to hear that you have found suitable casinos and wish you the best of luck. Nevertheless, if you ever feel you wish to contact our Complaint Resolution Center, feel free to do it anytime. We are here to help.