4raBet Casino - Player's withdrawal limit reduction hinders cash-out.

since my account verified they decrease my withdrawal limit from 100k per day to 5k per day in denomination of 1k only now they decrease my withdrawal limitation from 5k to 2k in denomination of 1k only i have now 12k in my 4rabet wallet if i do starting withdrawal from today it takes 6 days to completely withdrawal my amount from 4rabet to my account i want my withdrawal limitation back like 100k a day even i am fully verified. when i contact support 2 month ago they said me that your withdrawal limitation will we remove later but it has been 2 month since my withdrawal restrictions not remove yet. don't even tell me about why they apply withdrawal limitation on my account

Dear Arbaz143,

Thank you very much for submitting this complaint. I'm sorry to hear about your issue. Please allow me to ask you a few questions to make sure I understand your situation completely.

Could you please specify how the casino explains the withdrawal limitations imposed on your account?

Kindly explain in more detail how your withdrawal limits changed over time.

Also, please forward any relevant communication between you and the casino regarding your problem to veronika.l@casino.guru.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

they said it is decided by verification department and had no explanation about it i have sent you communication with support here and mail too

Could you please specify if your account is fully verified? What identity documents have you sent to the casino? Have all of them been approved yet? Do the withdrawal limits depend on the player's verification status?

yes my account was fully verified with id card, address proof , bank statements of all deposits and all of them were approved and withdrawal limits is not depend on verification they do limitation by their own. Account is fully verified with all big and small documents nothing left .

Thank you very much, Arbaz143, for providing all the necessary information. I will now transfer your complaint to my colleague Adam (adam.m@casino.guru) who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction in the near future.

i have now 45k in my 4rabet and i have 2000rs per day limit which means if i make request of 2000rs a day it will take 22.5 days to receive it in my bank whole amount completely i have deposit and withdrawal from 4rabet before verification approximately ~1M inr

Hello Arbaz143,

 

I have reviewed your case and will contact the casino to see if I can help.

 

We would like to invite 4raBet Casino to join the conversation and participate in the resolution of this complaint.

 

Dear 4raBet Casino,

 

Can you please explain why the player has experienced these limitations? What is the standard maximum withdrawal limit?

 

Kind regards,

Adam

i haven't seen such shameless site in my whole life now they are taking withdrawal charges after one withdrawal

even didn't increase my withdrawal limit yet

now even not able to create withdrawal of 1000rs

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Hello to everyone! At the moment there are no withdrawal fees on the account. And also there is no limit on withdrawal of 1000 rupees!

Thank you for the response, 4raBet Casino.

Dear Arbaz143,

Can you please clarify the situation? Are you still experiencing difficulties?

Kind regards,

Adam

yes dear Adam i cannot still able to withdrawal more than 1000rs and max 2000rs in a day and they say that they don't charge withdrawal charge then i have already attached withdrawal charge screenshot in my last message in screenshot it's clearly visible 5% withdrawal fee

1. there is a 5% fees ask them why did they charge fee

2. available withdrawal 500-100000 limit then why they show 1000rs when i have 40000 in my wallet ask them why

3. showing you are able to order up to 2 withdrawal every day ask them why

4. i have 48000rs in my wallet if i start making withdrawals it will take 24 days in denomination of 2000rs a day ask them it's fair with verified account having this issue. after verification got verified few month ago they decrease my withdrawal limit to 1000rs and maximum 5000rs a day and now they are decreased the limit to maximum 2000rs a day in denomination of 1000rs

Dear 4raBet Casino,

Can you assist the player in some way? It appears they are still experiencing the problems mentioned.

Kind regards,

Adam

what is this drama i have already verified my account earlier now they are asking me to do again they are really not gonna pay any single rupee dear casino guru they are fraudster i saw this sote on 1st on your time that's why i make account there earlier but they are really fraudster

there verification department is just really shittttt.

dear 4rabet did you have some shame ?

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Hello everyone! We have prepared a response on these points above from the user:

1. At the moment there are no commissions, there was a test which the player went through.

2. For each account limits can be set individually depending on payment methods and internal policies. 

3.All player funds have been successfully paid and withdrawn.

4. The company has the right to request additional verification, including for updating the data.

ok then close my account from 4rabet

i still need answer why my withdrawal limit decrease to very low amount

please explain individually depending on payment methods and internal policies. dear 4rabet we are here explanation.

Dear Arbaz143,

Can you please confirm that you have received all payments in full? Can we consider the matter to be resolved in this case?

Kind regards,

Adam

i haven't received my full amount yet coz still restrictions on my withdrawal

Dear 4raBet Casino,

You stated "All player funds have been successfully paid and withdrawn", but the player claims they are still awaiting payment. Can you please clarify the situation, and provide supporting evidence if all payments have ben made?

Kind regards,

Adam

Hello Casino Guru team and mister Arbaz143!

Mister Arbaz143, our manager contacted you by mail and requested the necessary data so that our support could check which payment exactly did not reach you. Provide the requested documents by mail please.

We are waiting for you!

hi 4rabet i am not talking about withdrawals i am talking about withdrawals restrictions i want to increase my withdrawal limitation which is very low and decreased after my kyc verification 4 months ago

dear 4rabet i haven't said that i haven't received my withdrawal i said that i still have balance in my 4rabet wallet which is not getting withdrawal in 1 denomination, withdrawal taking longer time in less amount withdrawal i need full explanation why my withdrawal not increase and why it is decreased to 1000rs after kyc. i said i need full explanation not in points

this is what i am facing at 4rabet shit site ever i have found. what we expect if we made 50k deposit and make 50k profit from deposit then it is total of 100k. for 100k you need to wait 25 days for your own deposit and 25 days for profit which is total 100 days. dear 4rabet are comedying me. dear casino guru found something for this situation this is the worse situation i have ever found any site

Dear 4raBet Casino,

Please respond and clarify why it says in the player's account that they are only able to withdraw 1000rs. It also appears to say that the withdrawal amount should be from 6000 - 40000, so why is the player then limited to 1000?

Kind regards,

Adam

dear 4rabet i do what you want. you wanted me to loss my all money by applying withdrawal restrictions coz if anyone has low withdrawal limits it will lead in money loss because players cannot stop playing them your are passed in your mission. anyone see my complaint about in this casino category so beware guys they are doing such shameless think trying to get rid of them since one and half month still no solution.

dear 4rabet please close my account on 4rabet permanently so i even cannot make deposit there by mistakenly i wanted to close my account permanently.

dear casino guru thanks for your help but casino is failed in meantime so please help me in closing my account so i can sleep peacefully...

please 4rabet do close my account instantly when you see this message even with replying thanks for your service 😂

Hello Arbaz143,

Do I understand correctly that you have played and lost your balance?

Kind regards,

Adam

yes and i closed my account from there

Hello Casino Guru team and Arbaz143!

The user mohdarbaz778866@gmail.com withdrew the entire amount of his winnings, 63,000 thousand rupees, and until a few days ago continued to play and draw withdrawal regularly.

His account has already been closed at his request.

Thank you all for your responses.

Dear Arbaz143,

As your account has now been closed as per your request, there is nothing further to investigate regarding this situation. Can you confirm that your winnings were returned to you and that the matter can now be considered resolved?

Kind regards,

Adam

they not resolved my query in meantime and still so i lost my money from there and do close my account that's it

Hello Arbaz143,

Unfortunately, if you have played and lost your remaining balance, and no funds are being held by the casino, there is nothing more that we can do to assist in this case.

As the casino has already closed your account at your request, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.

Kind regards,

Adam