The player from India had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout had not been received yet. The player decided to close the complaint after losing the money by placing a bet from the main balance, which resulted in the withdrawal failing. The complaint was rejected as per the player’s explicit request.
4raBet Casino - Player’s winnings haven’t been received yet.
Amount: 24,000 INR
4raBet Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Other
REJECTED
Case summary
3 months ago
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3 months ago
Hi there,
My name is Yashique am from India
As per review on casino guru i found 4rabet and i deposit 20k and i played withdraw 6k it successful and found withdrawal is too slow as per other online casino then decide to withdraw all the money submit withdrawal request already two days finish there is no update on withdrawal status can please help through this there is no response from the customer service
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3 months ago
Dear Yaahique143,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.
Best regards,
Complaints Resolution Center
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3 months ago
Please close the complaints i lost the money when played it but i wait 5 days they didn't pay me but the moment i place bet from main balance i got notification my withdrawal is failed. Dont recommend 4rabet to customer withdrawal is too slow they wait for customer to play, As per casino guru rating i register in 4rabet,please casino guru dont promote these kind of online casino in ur site because ur platform have value of trust
